SM-Infinity allows documents, videos, images etc to be stored against records for use in conjunction with SM-Infinity. However, SM-Infinity is not intended as a general-purpose document storage solution. The storage of excessive quantities of data can have a detrimental impact on the performance of the system, both for an individual client and potentially impact other clients.
RADical Systems (UK) Ltd appreciates that the amount of data that is reasonably required to be stored will vary for different SM-Infinity clients. If RADical Systems (UK) Ltd believes that a client's document storage is potentially excessive, RADical Systems (UK) Ltd will initially contact the client to discuss the situation, and if appropriate offer advice and assistance in managing the client's storage usage. If no mutually satisfactory conclusion can be reached, RADical Systems (UK) Ltd reserves the right to charge the client fees for additional storage. Those fees will reflect the costs to RADical Systems (UK) Ltd in providing the additional capacity required on live systems, standby systems, archival space and mechanisms, and bandwidth usage.
Policy updated 22nd November 2023