SM hangs after Symantec Corporate Antivirus V10 install
Hint Ref: 020509051346
Hint Date: 05/09/2005
Hint Details:
Symantec Corporate Antivirus package V10 and above includes a new feature called 'Tamper Protect'. When installed on multiple PCs, the Space Manager server PC can run Space Manager without issues.
However, if any other workstation running Symantec AV tries to run Space Manager, the PC appears to hang (goes very very slow) immediately the SM icon is run (before even the logon screen appears).
To allow Space Manager to run correctly on these workstations, disable Tamper Protect on these machines.
(Please Note: This Procedure can be destructive and should only be used by Advanced Users. RADical Systems (UK) Limited or its Partners cannot be held responsible, in anyway, for any consequence of using this or any other Database Function, Procedure or SQL command. Responsibility resides solely with the user.
IT IS HIGHLY RECOMMENDED THAT A FULL AND VALID SPACE MANAGER DATABASE BACKUP IS TAKEN AND VERIFIED AS VALID BEFORE MAKING ANY CHANGES TO THE DATABASE.)