Reconciled Receipts do not appear on the Reconciled Bank Account Management TAB
Hint Ref: 020906030008
Hint Date: 03/06/2009
Hint Details:
PROBLEM:
A customer reported that they had reconciled a set of payments in 'Manage Bank Account' but that these transactions were not displayed on the 'Reconciled' tab, even when the correct dates were selected.
SOLUTION:
The Payment Method used for these receipts was found to be 'Excluded' (Settings / Accounts / Payment Method - 'Exclude' column)
Excluded Payment methods are not displayed on the Reconciled Tab of Bank Account Management.
Please note that removing the tick from 'Exclude' will show the receipts on this tab, but it will also allow users to select this Payment Method when entering new receipts.
(Please Note: This Procedure can be destructive and should only be used by Advanced Users. RADical Systems (UK) Limited or its Partners cannot be held responsible, in anyway, for any consequence of using this or any other Database Function, Procedure or SQL command. Responsibility resides solely with the user.
IT IS HIGHLY RECOMMENDED THAT A FULL AND VALID SPACE MANAGER DATABASE BACKUP IS TAKEN AND VERIFIED AS VALID BEFORE MAKING ANY CHANGES TO THE DATABASE.)